Warranty Policy

The Service arm of MOIZ warrants your product against any tech defect related to its components/software/user interface when purchased directly from MOIZ or its authorized reseller.
This policy ensures you a trouble free and relaxed support system with clarity of operation.
We request you to go through below mentioned detailed version of warranty policy.

THE TERM WARRANTY IS APPLICABLE IF
    • Product is for personal use
    • Product is under warranty period
    • Product purchase invoice/bill (tax paid) is available and shown during repair.
    • Warranty and serial number stickers are intact and not tampered.
    • Product PCBA & their components are not damaged, burnt, rusted, water-logged, tampered, etc (or any non repairable condition) etc..
    THE TERM WARRANTY CEASES IF

     

      • Any Remarking on product like mentioning date of sale on product etc.
      • Trying to modify actual product
      • Resale of product after use etc.
      • Product is not used as per instructions mentioned or improper use of products determined by MOIZ
      • Product is placed at a site that is not recommended for operation
      • Defects generated due to conditions/situation beyond control like lightening, surge/abnormal voltage, act of God etc.